Return Policy
Easy Returns & Refunds
We want you to be completely satisfied with your purchase. If you're not happy with our service, we'll help you return it.
Return Window
3
Days
Return eligible subscription within 3 days of started subscription for a full refund
Subscription Must Be
- First subscription on your account
- It has not been more than 3 days since the subscription started date
- Paid add-ons are non-refundable, such as the Dedicated WhatsApp server and other add-ons. However, you can cancel auto-renewal, and the service will remain active until the end of the renewal period.
Returns & Refunds Process
Each e-commerce platform has own way to refund, please read the description bellow.
Salla Merchants
Go to Installed Apps
Log into your store and select installed apps
Search Cartat
Search cartat app
Uninstall App
click to app options and click to Uninstall App
Get Refund
Receive your refund on your salla wallet
Zid Merchants
Go to Installed Apps
Log into your store and select installed apps
Search Cartat
Search cartat app
Uninstall App
click to app options and click to Uninstall App
Get Refund
Receive your refund on your zid wallet
API Account
Need Help with Your Return?
Our customer service team is here to help you with any questions about returns.